Reference

How zeta77 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and browse the lobby.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data anytimePolicy applies to all devices

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your bKash, Nagad and Rocket payment references are stored separately from your login credentials, so a breach of one data store does not expose the other. Account access on mobile requires your password and a one-time code sent to your registered number, adding a second verification layer every time you log in from a new device.

Encryption in Transit

All data exchanged between your browser or app and our servers travels over encrypted connections. This covers login, deposits via bKash or Nagad, and account settings changes.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can clear or block cookies in your browser settings without losing your account.

Data Retention Policy

We hold your account records for as long as your account is active. After closure, we retain only what applicable law requires, then delete or anonymise the remainder.

Correction and Deletion Rights

You can ask us to correct inaccurate data or delete your account records. We will respond within a reasonable period; some data may be retained where the law requires it.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we have handled your information, our support team is the right place to start. We handle privacy requests separately from general account queries so your request gets to the right person without delay. Contact us through any of the channels below and mention that your message is a privacy request.

Live Chat Start a live chat session from within your account dashboard. Mark your message as a privacy request and our team will log it and respond as quickly as we can.

Email Support Send your privacy request by email. Include your registered mobile number and a clear description of what you need — data access, correction or deletion.

Account Help Centre The Help Centre inside your account lists step-by-step paths for common privacy actions, including how to download your account activity and update contact details.

What Information We Collect and Why

zeta77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, email address, mobile number and date of birth. If you fund your account through bKash, Nagad or Rocket, we receive a transaction reference and the wallet number you

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used; we do not store your full mobile banking PIN or password. We also collect device and session data — your IP address, browser type and the pages you visit — so we can keep your account secure and load the lobby correctly on your handset.
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Cookies track your session state and remember your preferences between visits; you can manage cookie settings through your browser at any time. We use all of this data to verify your identity, process deposits and withdrawals, and respond to support requests. We share data with payment
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processors only to the extent needed to complete a transaction. We do not sell your personal data to advertisers or unrelated third parties. Retention periods vary by data type; account records are kept for as long as your account remains open and for a period after
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closure as required by applicable law. Your rights and our obligations depend on local law and the eligible regions through which you access zeta77.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how we handle your data, your rights and what happens when you make a payment or close your account. If something here does not cover your situation, reach out via live chat or email.

We collect your name, email, mobile number and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also receive the transaction reference and wallet number tied to that payment.

No. We never see or store your mobile banking PIN or password. We receive only the transaction reference your payment provider sends us after you approve the transfer on your own device.

Yes. Send a data access request via live chat or email with your registered mobile number. We will compile and share your account data within a reasonable period as required by applicable law.

We keep records for as long as your account is open and for a period after closure as required by applicable law. Data that is no longer legally required is deleted or anonymised.

We share data only with payment processors — bKash, Nagad, Rocket — to the extent needed to complete your transaction. We do not sell your data to advertisers or unrelated third parties.

Contact us via live chat or email and describe what needs correcting or deleting. We will act on valid requests promptly; some data may be kept where local law requires retention.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoZeta77 Banking Appzeta77 App

How zeta77 Handles Your Personal Data

Data Handling, Cookies and Account Security

Reach Us About Your Privacy Rights

Your Privacy Questions, Clearly Answered

01 What personal data does zeta77 collect when I open an account?

02 Does zeta77 store my bKash or Nagad PIN?

03 Can I request a copy of the data you hold about me?

04 How long do you keep my account data after I close my account?

05 Who do you share my data with?

06 How do I ask zeta77 to correct or delete my personal information?

Privacy Policy

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